January 25, 2009

It's All About Service

Have you ever had one of those experiences with a company or service provider that truly made you feel like they were trying their best to exceed your expectations? They're rare, aren't they?When they do happen, you often say to yourself "why can't it happen like that every time?"

What about when it's you providing the awesome experience for a customer, client, co-worker or stranger? When you have gone that "extra mile," "above and beyond," or given "110 percent," have you ever felt that sudden feeling of pride?

I came across this blog post about "service" from a blog called Cultural Offering and it really hit me as the type of service we are all trying to achieve. Service that makes someone tell a friend how good the experience was. Service that makes people talk. Service that makes someone write about it in a blog.

Is the service you provide worth blogging about?