August 19, 2008

All the Ingredients We Need

You'll probably never see an episode of Emeril Live or Bobby Flay's Boy Meets Grill where they spend the hour making good old fashioned peanut butter and jelly, beef broth or scrambled eggs. The Food Network also supplies them with unlimited ingredients, tremendous equipment and materials to supplement their skills and a fabulous facility in which to prepare their creations.

Now, I am no Emeril or Bobby Flay and I wouldn't even consider myself in Chef Boyardee's category when it comes to culinary creativity. Heck I still have to look at on-line cooking instructions to see if I am supposed to butter my grilled cheese before or after I put it in the pan. But one thing I do know is our company offers some pretty darn good tools, technology and training that we should all be taking advantage of. Business Principle #10 talks about it when it says:

We utilize our superior tools, resources and systems to provide our customers with exceptional service and guidance

Let me ask you...Do you ever take for granted the stuff you have in your daily job or life in general? If someone of lesser opportunity or means had ten minutes in your office or house, would they find something they might be able to use that you haven't touched or used in the last five years? The last year? the last week? Have you ever caught yourself staring over the fence at "the Joneses" and neglected to realize how pretty your own grass was?

Let's not forget that we not only have "tools, resources and systems" to help us do our jobs, these are superior tools, resources and systems. Start taking advantage of the ingredients that are right in your own kitchens like CBOLT, Performance Coaching and CBWorks. Attend your scripting sessions, activity workshops and company offered educational programs. As VP of Marketing Jim Stevenson always says, "Take care of the brand and the brand will take care of you!"

We've all been a part of building a custom-built house. Our kitchen has a walk-in pantry the size of Rhode Island with the best ingredients from floor to ceiling. We can create whatever culinary specialities we choose so let's not continue to order out for pizza.

Until next time...Build Relationships...Solve Problems...Have Fun!